Refund policy
We want you to love your Glowe. If you're not completely happy for any reason — we've got you covered. No catch.
Our Promise
Try Glowe for up to 14 days. If you're not satisfied — used or unused — simply return it for a full refund. We're that confident you'll love it.
How To Return
Contact us at hello@glowespray.com.au within 14 days of receiving your order with:
- Your order number
- Reason for return
We'll reply within 24 hours with return instructions. Once we receive your return your refund will be processed within 3-5 business days back to your original payment method.
Damaged or Faulty Products
If your order arrives damaged or faulty contact us within 14 days with your order number and a photo. We'll send a replacement or full refund immediately. No questions asked.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or faulty.